Tiarawati M. MEASURING THE QUALITY OF HIGHER EDUCATION SERVICES BY INTEGRATING SERVQUAL AND SERVPERF IN IMPROVING STUDENTSATISFACTION. econosains [Internet]. 2019Oct.8 [cited 2025May6];16(2):125 -135. Available from: http://103.8.12.212:33180/unj/index.php/econosains/article/view/6041